1. All moving companies are pre-screened for proper licensing, insurance, and operating authority as a household goods carrier. This is verified through the Federal Motor Carrier Safety Administration's (FMCSA) database.
2. Our moving companies have agreed to promptly respond to complaints concerning their business practices. Any company that receives more than 3 unresolved complaints in a 6-month period will be suspended.
3. Moving companies have acknowledged and agreed to a privacy agreement that restricts the resale or “brokering” of leads to any other company, and consequently not subject to our standards.
