1. Are interstate moving companies required to be licensed?

2. How do I check if the moving company is licensed?

3. Can the company be penalized for operating without a license?

4. Is a deposit required to book a move?

5. Are written estimates required?

6. Must the moving company offer me an in-home estimates?

7. Is an estimate a guarantee of the price?

8. What types of estimates are given?

9. Can the price on a "binding" estimate be changed or increased?

10. Should I read the estimate and contracts before signing?

11. How does a mover calculate the total charges for my move?

12. Will I be asked to sign blank or incomplete documents?

13. Must I be present on the day of the pick up?

14. Can I pay for the move with a credit card?

15. Is a moving company required to weigh my property?

16. How long will a moving company take to deliver my property?

17. Can I cancel my move after I receive an estimate?

18. Will my property be the only property on the truck?

19. Must a moving company have a neutral arbitration program?

20. Can the moving company use subcontractors?

21. Will a moving company charge extra for packing materials?

22. Will insurance automatically cover my property against damages?

23. How long do I have to file a claim for damages or missing items?

24. Can I sue my moving company if my property was damaged?

25. Can I cancel my move after the goods have been picked up?

26. What do I do if the movers are holding my property hostage?

27. Will movers charge more depending on the time of year I move?

28. What items am I not allowed to move?

29. Can I move part of my property to my home and part into storage?

30. Will the movers disassemble and reassemble my furniture?

31. Can I inspect my property for damages before I pay the final bill?

32. What if I can't afford to pay the final bill in full at the delivery?

33. Will my homeowners insurance cover my property while it is being transported by the moving company?

Consumer Protection FAQ:


The following section contains answers to many common questions you should ask when considering which moving company to hire.


Each moving company may create prices, payment terms, and company policies that may differ from other moving companies. It is important to research several moving companies and compare the service options they provide, the price for their services, and their performance records.


When you hire a moving company you are entrusting all of your worldly possessions to their care. It is important that you make your selection of a moving company based upon careful research and not price alone.



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