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May 6, 2014


XYZ Moving Company

1234 Anywhere Street

Any City, USA 55555


Re:      Demand for Neutral Arbitration            

Job Order No: XXXXXX


Gentlemen,   


Please accept this letter in compliance with United States federal law under 49 USC Section 14708 as a demand for neutral arbitration.  As a licensed interstate moving company of household goods, you are required to submit to neutral arbitration for any claims up to $10,000.00. Claims may be made to resolve disputes involving overcharges, damage or loss to goods, and/or failure to make delivery.    


This letter will serve as formal demand for neutral arbitration. You are required to send to me written documentation regarding your neutral arbitration service provider and a summary of the arbitration process.  You must also send me all the forms necessary to initiate the arbitration process as explained in 49 CFR Section 375.211.    


Please send the requested documentation to the following address:        Customer name       

Mailing address       

City/State/Zip   


Your failure to comply with this demand may result in a regulatory action against you by the FMCSA which can result in the revocation of your license.   


Respectfully,   


Mr./Ms. Customer 

Sample Demand for Arbitration Letter