May 6, 2014
XYZ Moving Company
1234 Anywhere Street
Any City, USA 55555
Re: Demand for Neutral Arbitration
Job Order No: XXXXXX
Please accept this letter in compliance with United States federal law under 49 USC Section 14708 as a demand for neutral arbitration. As a licensed interstate moving company of household goods, you are required to submit to neutral arbitration for any claims up to $10,000.00. Claims may be made to resolve disputes involving overcharges, damage or loss to goods, and/or failure to make delivery.
This letter will serve as formal demand for neutral arbitration. You are required to send to me written documentation regarding your neutral arbitration service provider and a summary of the arbitration process. You must also send me all the forms necessary to initiate the arbitration process as explained in 49 CFR Section 375.211.
Please send the requested documentation to the following address: Customer name
Your failure to comply with this demand may result in a regulatory action against you by the FMCSA which can result in the revocation of your license.
Sample Demand for Arbitration Letter